Privacy Policy

1. Who we are

The G Family Homecare LLC provides non-medical home care services in Atlanta, Georgia, and surrounding local communities. This Privacy Policy applies to information collected through this website, including its contact form and live-chat features.

2. Information you provide

We may collect information you choose to provide when you contact us, request a consultation, send an email, call us, or use website chat. This may include:

• Your name, phone number, email address, and preferred contact method.
• General information about the type of care, schedule, location, or support you are seeking.
• Messages, questions, and other information you submit voluntarily.

3. Information collected automatically

When you visit the website, limited technical information may be collected automatically by our hosting, security, and communication providers. This can include your IP address, browser type, device type, referring page, pages viewed, approximate location, and interaction data. Cookies or similar browser technologies may also be used to operate chat, maintain security, and understand website performance.

4. How we use information

We use collected information to:

• Respond to questions and consultation requests.
• Discuss service availability and potential care arrangements.
• Operate, secure, troubleshoot, and improve the website.
• Maintain business records and comply with legal obligations.
• Protect our clients, staff, business, and website from misuse or fraud.

5. Service providers

We rely on third-party providers to operate parts of the website. Form submissions are processed through Formspree, live chat is provided through Tawk.to, and the website may be hosted and protected through Cloudflare. These providers may process information according to their own privacy terms and only as needed to provide their services to us.

6. How information is shared

We do not sell your personal information. We may share information with service providers working on our behalf, professional advisers, or government authorities when reasonably necessary to operate the business, comply with law, protect rights or safety, or respond to a lawful request.

7. Data retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, protect legal rights, and satisfy legal or regulatory requirements.

8. Data security

We use reasonable administrative and technical safeguards intended to protect information. No website, email, chat, or internet transmission can be guaranteed completely secure, so please use care when deciding what information to send online.

9. Your choices

You may contact us to ask about personal information you previously submitted, request a correction, or ask us to delete information where applicable. You may also use phone or email instead of the website form or chat. Browser settings can be used to limit cookies, although doing so may affect some website features.

10. Children’s privacy

This website is intended for adults seeking information about home care. We do not knowingly collect personal information directly from children under 13 through this website.

11. External links

The website may link to third-party websites. We are not responsible for the privacy, security, content, or practices of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated revision date.

13. Contact us

Questions or requests about this policy may be sent to thegfamilyhomecarellc@gmail.com or discussed by calling 404-840-9466.